Friday, 2 June 2017

FAQs on Repeat Prescription Service

Repeat Prescription Service

When patients suffer from chronic condition that needs regular medicine, the GP can normally allow them to order the repeat prescription online on nominating a pharmacy. So far, the best way of doing this is to reorder repeat prescriptions through an online pharmacy such as Pharmacy Outlet.

Patients need to sign up for Repeat Prescription Service, which is called “nomination”. You can then reorder your repeat prescription from the comfort of your home. Using this service will prevent unnecessary trips to your GP, saving you time.

Here are a few frequently asked questions on repeat prescription service:

How do I know whether the medicine is on the repeat prescription?
You will receive a white slip attached with green slip showing the repeat medicine you need. If this is not the case and you need a repeat prescription, please ask your GP.

Is there any alternative to order my repeat prescription?
Yes, you can order your repeat prescription if you have an access to the internet; this is so far the best way to fulfil your prescriptions. You can nominate an online chemist such as Pharmacy Outlet and request it to collect your prescription from your prescribing GP electronically. This saves you time and unnecessary waiting in the pharmacy.

Can I use electronic prescription service for one-off prescription?
Yes, but you need to talk to your GP and pharmacist who can help you guide through electronic prescription service for getting one-off prescription delivered.

What if I’m going on a vacation and need my repeat prescription early?
This is not an issue, but you are advised to submit the request with valid reason to get your medicines in such case.

Why does it take two working days for a repeat prescription service to be processed?
This is standard time required to process a large number of repeat prescriptions pharmacies receive daily and for the doctor to evaluate and sign the request.

What to do if I run out of supply?
You can still get your repeat prescription in such situation, but you need to speak to your GP and pharmacist. However, you may get only two days of supply and you need to re-order right away to get the medicine.

Please try to order well in advance so that you never allow yourself to run out of the supply.