Friday 25 August 2017

FAQs about the Repeat Prescription Service

Repeat Prescription Service

When patients suffer from chronic ailments that need regular medicine, a GP practice can normally allow them to order the repeat prescription online after choosing a pharmacy. So far, the most convenient way of doing this is to order repeat prescriptions through an internet pharmacy such as Pharmacy Outlet.

Patients have to sign up for the Repeat Prescription Service, which is called “nomination”. You can order your repeat prescription from the comfort of your home only after the nomination. Using this service will certainly prevent frequent trips to your GP practice, saving you time.

Here are a few frequently asked questions on the repeat prescription service:


How do I know whether the medication prescribed is on the repeat prescription?

Your GP practice will issue you a white slip attached with a green slip (actual prescription), which contains the regular medicines you need. If this is not the case and you require a repeat prescription, please ask your GP practice.

Is there an alternative to order my repeat prescriptions?

Yes, you can order your repeat prescriptions if you have access to the internet. Ordering repeat prescription online is so far the best way to meet your prescription needs. You can nominate an online pharmacy such as Pharmacy Outlet and request it to collect your repeat prescriptions from your GP practice electronically. This saves you time and unnecessary long hours waiting in the pharmacy store.


Can I use electronic prescription service for a single prescription?

Yes, you can, but you need to talk to your GP practice and pharmacist who can help you guide through the electronic prescription service for getting a single prescription.


What do I need to do if I’m going on a vacation and need my repeat prescription early?

This is not a problem, but you are advised to submit the request with a valid reason to get your medicines early.


Why does it take 48 hours for a repeat prescription to be processed?

This is the standard time required to process a large number of repeat prescriptions that pharmacies receive daily and for the GPs to evaluate and sign the request.


What should I do if I run out of supply?

You can still get your repeat prescription in such situation. All you need to do is speak to your GP practice and pharmacist. However, you will get only a two-day supply and you need to re-order to get the medicine.

Please try to order well in advance so that you never allow yourself to run out of the supply.